FREQUENTLY ASKED QUESTIONS:

Can I order whatever I want?
Yes.  As long as it is a minimum $15 order (not including meats, eggs, and cheese)
Ordering a full, half, or mini CSA Share is not a requirement.
May thru January has the best variety in the Farmstore to choose from. 

Can I skip a delivery if I have a Subscription?
Yes.  You can skip a delivery by clicking on the Subscription Management link on the Farmstore homepage.  
subscription management video

When is my pickup window?
Look at the drop point details

How do I change my drop site?
Email us to change your drop site.
Note: the drop site in your account Monday 8am is the drop site that weeks order will be delivered to.

I forgot to place my order before Monday 8am, can I still order for this week?
Sorry, it is too late.

My delivery is incorrect, what can you do?
We will replace or refund the problem.
Sorry, we can not redeliver the correct item(s) that week.

I can’t pick up the order I placed, what should I do?
Try sending someone to pick it up for you.
Foods not picked up were donated to hungry people,
and are not refunded.

I forgot to pick up the order I placed, is it still there?
It usually is.  Try going early the next day and see if it is still there.
If your foods aren’t there, they were donated to hungry people,
and are not refunded. 

Where is the food grown?
On small family farms in Highland County, Ohio (or within 50 miles)
Except a small amount of Certified Organic Foods (eg. cheese, kale chips, etc),
grown 150 miles away by an Amish Co-op (Greenfield Farms).

How is the food grown?
Usually by horse and hand, and always non-gmo.
Items marked with an * are only grown with organic methods.

Is the produce refrigerated before delivery?
Some foods are refrigerated in our State licensed Fair Ridge Foodhub.
Whenever possible, foods are picked and delivered same day and not refrigerated.
However, usually some foods are refrigerated to provide greater quality and variety.  
 Due to possible temperature change between drop site and refrigerated product,
condensation may be on your product.
ALWAYS RINSE or WASH YOUR FARM FRESH FOODS

 When can I visit?
There is at least one annual open house to visit the foodhub (email us for a additional options) and some of the farms on Fair Ridge, and nearby Maple Hill Farm in Sinking Spring all on the same day.   Otherwise, Fair Ridge Farm Market (owned by my wonderful next door neighbors) is at 6930 Fair Ridge Rd, Hillsboro O.  Their Farm Market is open to the public Monday-Saturday, daylite hours from June-October.  The Farm Market does not have phone or email.  If you stop at their Farm Market, please mention you heard about it on the Fair Ridge Farms website!